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Knowledge base

How AI answers work

How Luum meters AI usage in answers, what each depth of analysis costs, and how the monthly allowance and carry-over work.

AI answers are the currency for Wealth-tier AI features. This article covers how answers are allocated, which features consume them, how carry-over works, and what happens when you run out.

What are AI answers?

AI answers are consumed when you use features powered by Claude AI. They exist to keep the service economically sustainable — AI inference has a real cost per call, and answers let Wealth subscribers use AI features freely without Luum metering every individual token.

Monthly allocation

Wealth subscribers receive 200 AI answers per month. Answers are added to your balance on your billing renewal date. Unused answers carry over to the next month, capped at a maximum balance of about 130 AI answers. Answers do not expire as long as your Wealth subscription is active.

Answers per feature

Feature Answers per call
Portfolio Chat (fast response) 1
Portfolio Chat (standard response) 3
Investment Strategy refresh (standard) 3
Investment Strategy refresh (deep analysis) 5
IPO analysis 3
Other AI features 1–5 (shown before confirming)

The answer cost is always shown before you confirm an AI action. You will never be charged answers without seeing the cost first.

Answer reservation and refunds

Answers are reserved at the moment you initiate an AI request. If the request fails before any output is produced (a network error or a pre-processing failure), the reserved answers are returned to your balance automatically. If a response has already started streaming, no refund is issued — the inference cost has been incurred.

Purchasing additional answers

If your balance runs low, you can purchase top-up bundles at any time from Settings → Billing → Buy AI Answers:

Bundle Price (CAD) Price (USD)
50 answers $4 $3
150 answers $10 $8
500 answers $30 $22

Top-up answers are added immediately and do not expire as long as your account is active. They are consumed before your monthly allocation.

What happens when you run out

AI features that require answers will be disabled until your balance is restored (either by purchasing a top-up or waiting for your next billing renewal). Non-AI features — your dashboard, portfolio analytics, Ticker Scores, Tax Centre exports — are not affected by answer balance.

Starter and Investor tiers

AI answers are a Wealth-tier feature. Starter and Investor subscribers do not have access to Portfolio Chat, the AI Strategy page, or IPO analysis. During your 30-day free trial you have full Wealth-tier access including the monthly answer allocation.